Privacy Policy

The Privacy Policy regulates the practice of collecting information from users when using the website lumore.rs (hereinafter referred to as the "Website"), as well as its storage in the databases of the company D.O.O Lumore (hereinafter referred to as the "Company"). We reserve the discretionary right to change this Privacy Policy at any time, and such amended text becomes effective immediately upon its publication on the Website. Your continued use of the Website after changes implies that you accept all the terms of the amended Privacy Policy. We advise users to periodically reread the information contained in the Privacy Policy to stay informed about any changes. We use your personal data exclusively to offer you products or services, verify administrative tasks, contact you, improve our advertising and promotional results, and enhance the offering of products or services on the market, as well as for cooperation with law enforcement institutions.

We reserve the right to disclose your personal data only to the courier service that delivers to the specified address. The Company disclaims any liability for the possible use of personal information by other parties for purposes other than those stated, and therefore cannot be held responsible for any damage.

If you wish to withdraw your consent for data processing, you can send a request by email to or by mail to D.O.O Lumore, Arsenija Carnojevica 10, Local 6, 24000 Subotica. D.O.O Lumore will determine the validity of such a request and proceed in accordance with the law.

Information Collection

As a seller of products, the Company makes maximum efforts to protect your privacy as a user. To better understand which information we collect and how we use it, we recommend that you carefully read the "Privacy Policy." During the process of registering your account, you are required to enter certain information about yourself, such as name, surname, phone, email, etc. If you use the option to have products delivered to a specified address, you must provide your residential and delivery address. Additionally, automatic information is collected, including the type of browser you use, your IP address, and information about your Internet provider. This information can be used without restriction to resolve administrative issues of the Website, improve promotional results, enhance the market offering, analyze trends, collect demographic data, and cooperate with law enforcement institutions.

Data Security

The security of your personal data is extremely important to us. Your personal information is stored on a server that can only be accessed by authorized technical personnel. You can access your data on the Website using a password and email address. The password is in the format of 128-bit encryption and is not known even to authorized personnel on the server, so we recommend that you do not disclose it to anyone. Certain sensitive information is encrypted using Secure Socket Layer (SSL) technology, which aims to ensure the security of your information and keep it out of unauthorized use.

Disclosure of InformationDisclosure of Information

When purchasing products on our site, it is necessary to disclose your name, surname, phone, and other information related to your purchase to the courier service that delivers the goods to the address you specified. This is necessary for the courier service to accurately deliver the ordered products. We have no control over what these third parties do with the information we have provided them, so we are not responsible for any potentially harmful actions of third parties. We also reserve the right to disclose your personal data in accordance with the law when we believe that disclosure is necessary to protect our rights and/or in accordance with legal proceedings or court orders.

Due to the nature and complexity of the Internet network, we cannot guarantee the complete protection of any information transmitted to or from the Website. We also cannot ensure that all your private communications and other personal information will never be disclosed in ways not described in this Privacy Policy. Therefore, we are not responsible for any potentially harmful actions of third parties who unlawfully receive and use such confidential information. Information you post on public parts of the Website may also be available to other users and third parties and may appear on other websites or web browsers without your knowledge, and we are not responsible for any potential damage in such cases.

By using the website lumore.rs, you are considered to have read, understood, and accepted this Privacy Policy in its entirety.

Addendum

By accessing the lumore.rs site, you accept and agree to all the terms of the Privacy Policy. If you do not accept the terms contained in the Privacy Policy, you should immediately leave the site and cease using its services. The Privacy Policy may be changed from time to time by updating this page. You should visit this page periodically to review any changes.

If we ask you to provide certain information by which you can be identified when using the site, we assure you and guarantee that such data will be used in accordance with the Privacy Policy.

The lumore.rs site is owned by the company D.O.O Lumore, with registration number 21927066 and headquarters at Arsenija Carnojevica 10, Local 6, Subotica, Serbia. By filling out the registration form on the lumore.rs site, you accept and agree that the site administrators will use your personal data for the following purposes:

• To contact you as a client of the site;
• To process your orders;
• To enable you to participate in certain competitions, gifts, and other promotional activities;
• To send you non-promotional and administrative notifications (for example, changes on the site or your account);
• Sending notifications about offers, discounts, or other commercial information related to lumore.rs or a third party with which D.O.O Lumore has business cooperation.

We keep your personal data to send you information about your account on the site D.O.O Lumore (lumore.rs), to inform you about the status of your orders, and to evaluate the quality of products and services you use.

The terms and regulations regarding the use of information obtained during online payments are found in the section "Terms of Use" of the payment processing company and D.O.O Lumore (lumore.rs) will neither request nor store information related to your credit card.

If you have additional questions about the Privacy Policy, please contact us via the contact form or at .